Terms Of Cake Order 

DEPOSIT REQUIRED 

Your order becomes reserved only when a 50% non refundable deposit has been received. The spaces are reserved with a ‘first come, first serve’ basis.

 

FINAL PAYMENT 

The final balance is due on the day of collection. 

 

EQUIPMENT HIRE 

If your cake requires hire such as cake stands, a £30 security deposit must be left with us at the time of the final payment in order to ensure safe return of the equipment. The deposit will be returned upon the safe return of the equipment in its original condition. Return of the equipment should be no later than 1 week from collection for a refund. 

 

CAKE CHANGES 

Changes to your cake order, size, description, flavours etc will be accepted until 1 week before the collection date. Any changes after this date may be subject to additional charges. 

 

DELIVERY AND SET UP 

Due to the design of certain multiple tier cakes, delivery and set up may be required. Delivery will be charged at £1.30 per mile one way plus set up charges. 

 

CANCELATION POLICY 

Cakes canceled before 14 days before the collection date will be non refundable. The 50% deposit is non refundable at any time. 

 

DAMAGE 

If you or a representative collects and sets the cake up. You assume all liabilities and responsibilities for the condition of the cake when the cake has left the premises at Libby G Cakes. 

All cakes should be traveling on a flat surface, car seats and knees are not acceptable. 

 

PHOTOGRAPHS

On occasions we will photograph the cakes and reserve the right to use any photographs for display or promotion without compensation to you. 

 

ALLERGENS 

Please ask a member of staff regarding allergens in your cake. You agree to notify your guests of any allergens, once you have asked and been notified you are aware that we cannot be held accountable for any allergic reactions. 

 

Libby G Cakes.